Terms & Conditions

Roolify Terms and Conditions

Last Updated: April 29, 2026

1. Acceptance of Terms

By creating an account, accessing, or using the Roolify platform at roolify.com (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the Service.

If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, "you" refers to both you and the entity.

2. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or by posting a notice within the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

3. Description of Service

Roolify is a SaaS platform that allows Webflow users to build conditional logic for forms, route form submissions to configured email recipients, generate PDF receipts, and manage notification settings for their connected Webflow sites. The Service is offered on a subscription basis with multiple plan tiers.

4. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement. The Service is not directed to or intended for use by minors.

5. Account Registration

To use the Service, you must register for an account by providing your full name, email address, and a password. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Keep your password confidential and not share it with any third party
  • Notify us immediately at info@roolify.com if you suspect unauthorized access to your account
  • Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that contain inaccurate information or that we reasonably believe have been compromised.

6. Subscription Plans and Billing

Plan Tiers

Roolify offers multiple subscription tiers including a free plan and paid plans (Solo, Pro, and Agency). Each plan includes different limits on the number of connected sites, forms, conditional rules, and monthly form submissions. Plan details and current pricing are available at roolify.com.

Billing

Paid subscriptions are billed on a monthly or annual basis through our payment processor, Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis at the then-current price for your selected plan and billing interval.

Overages

If you enable overage billing, submissions exceeding your plan's monthly limit will be charged at the applicable overage rate. You are responsible for monitoring your usage and managing your overage settings.

Free Plan

Roolify offers a free plan with limited features and submission capacity. The free plan does not require a payment method and does not automatically convert to a paid plan. You may upgrade to a paid plan at any time through your account settings.

Price Changes

We reserve the right to change our pricing at any time. We will provide at least 30 days' notice of any price increase by email. Your continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing.

Taxes

You are responsible for all applicable taxes associated with your subscription. We will collect taxes where required by law.

7. Cancellation and Refunds

Cancellation

You may cancel your subscription at any time by logging into your account, navigating to the Plans & Usage tab in your profile settings, and selecting Manage Subscription. Cancellation takes effect at the end of your current billing period and you will retain access to paid features until that date.

Refunds

All subscription fees are generally non-refundable. Refund requests for exceptional circumstances, such as accidental renewal, are reviewed on a case-by-case basis and granted at our sole discretion. To submit a refund request, contact us at info@roolify.com.

Account Deletion

If you delete your account, your subscription will be immediately cancelled and all associated data will be permanently deleted as described in our Privacy Policy. This action is irreversible.

8. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service to collect, process, or transmit data in violation of any applicable law, including privacy laws and anti-spam regulations
  • Use the Service to send unsolicited communications or spam
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or connected systems
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Service
  • Use the Service to transmit any content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Use the Service in any way that could damage, disable, overburden, or impair the Service or interfere with other users
  • Resell, sublicense, or otherwise transfer your rights to use the Service without our prior written consent
  • Use the Service to store or process sensitive personal data such as financial account numbers, government ID numbers, or health information without appropriate safeguards
  • Misrepresent your identity or affiliation with any person or entity

We reserve the right to investigate and take appropriate action, including suspending or terminating your account, for any violation of these acceptable use requirements.

9. Webflow Integration

The Service integrates with Webflow via OAuth. By connecting your Webflow account, you authorize Roolify to access your Webflow sites, forms, and submission data as required to provide the Service. You represent that you have the right to grant this access.

You are responsible for maintaining the security of your Webflow account and for any activity that occurs through the Webflow connection. Roolify is not responsible for any issues arising from changes to Webflow's platform, APIs, or terms of service that affect the functionality of our integration.

10. Form Submission Data and Your Responsibilities

As an Account Holder, you are the data controller for any personal data collected through forms on your connected Webflow sites. You are solely responsible for:

  • Ensuring your forms comply with all applicable privacy laws, including obtaining any required consent from form respondents
  • Providing appropriate privacy notices to individuals whose data you collect through your forms
  • Ensuring you have a lawful basis for collecting, storing, and processing form submission data
  • Configuring notification recipients appropriately and ensuring those recipients are authorized to receive the submission data
  • Complying with any data subject rights requests related to data collected through your forms

Roolify acts as a data processor on your behalf for form submission data. By using the Service to process personal data of individuals in the EU or UK, you agree that our Privacy Policy and any applicable Data Processing Agreement governs that processing.

11. Intellectual Property

Our Property

The Service, including all software, code, design, text, graphics, logos, and other content, is owned by Roolify and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the Service. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

Your Content

You retain ownership of all content you upload to or create through the Service, including conditional rules, notification templates, and form data. By using the Service, you grant us a limited, non-exclusive license to store, process, and transmit your content solely as necessary to provide the Service to you.

Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without compensation to you.

12. Third-Party Services

The Service integrates with third-party platforms including Webflow, Stripe, Resend, and Xano. Your use of these third-party services is governed by their respective terms of service and privacy policies. We are not responsible for the practices, availability, or content of any third-party service.

If a third-party service becomes unavailable or changes its terms in a way that affects our ability to provide the Service, we will not be liable for any resulting interruption or degradation of service.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, error-free, or completely secure
  • Any errors or defects will be corrected
  • The Service will meet your specific requirements or expectations
  • Data transmitted through the Service will be free from interception or loss

You use the Service at your own risk. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROOLIFY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO ROOLIFY IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Roolify and its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Any data you collect, store, or process through the Service, including form submission data
  • Any claim by a third party related to content you transmit through the Service

16. Termination

By You

You may terminate your account at any time by deleting it through your account settings. Termination does not entitle you to a refund of any prepaid fees.

By Us

We may suspend or terminate your account and access to the Service at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Non-payment of fees
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • Discontinuation of the Service

Effect of Termination

Upon termination, your right to use the Service immediately ceases. We will delete your data in accordance with our Privacy Policy. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.

17. Governing Law and Dispute Resolution

Governing Law

These Terms and any disputes arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.

Informal Resolution

Before filing any formal legal claim, you agree to contact us at info@roolify.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days of receiving your notice.

Jurisdiction

If informal resolution fails, you agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona. You consent to the personal jurisdiction of those courts and waive any objection to venue in those courts.

Waiver of Class Actions

YOU AND ROOLIFY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

18. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Roolify regarding the Service and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations freely, including in connection with a merger, acquisition, or sale of assets.

Force Majeure

We will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, acts of government, internet outages, or third-party service failures.

No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Roolify.

19. Contact Us

If you have questions about these Terms, please contact us:

Roolify
Email: info@roolify.com
Website: roolify.com